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| Appliances Bake ware Cookware Cutlery Flatware About Us Contact Us FAQS Saving Tips Site Map Store Policies |
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When will my order be shipped? With which carrier will my order be shipped? How do you calculate shipping charges? What is your return policy? Our Privacy Policy Do you ship internationally? How can I pay for my order? Do you charge sales tax? Do you ship to Military addresses such as FPO or APO ? Why has the price of an item changed since I placed my order? I submitted an order, and did not receive an order confirmation, or I am having problems placing an order online? Is all of your merchandise brand new? We process all orders upon receipt and ship whenever possible within 1-3 business days. All orders are subject to verification. In a back order situation we will notify you of the delays by phone, email or mail. Your credit card is not charged if merchandise is not readily available for shipping. Upon notice you will be able to decide if you are willing to wait, substitute an item, stay on back order, or cancel your order. In-stock orders received before 10 AM ET on business days FREQUENTLY SHIP the same day. Orders received after 10 AM ET and orders received on weekends and holidays will SHIP WITHIN 1 – 3 BUSINESS DAYS. With which carrier will my order be shipped? We ship all orders with best way. How do you calculate shipping charges? Shipping charges are based on the items weight and on the shipping service you will choose during checkout. What is your return policy? Returns must be pre-authorized by e-mail. All returns must have return authorization number on package. Do you ship internationally? No, we only ship to destinations within the U.S. How can I pay for my order? We accept most major USA issued credit cards, money orders, cashier checks and Pay Pal. Do you charge sales tax? We only charge sales tax if you are shipping your order in the Commonwealth of Virginia. No, we cannot ship to an APO or FPO address. Why has the price of an item changed since I placed my order? Web prices are subject to change frequently. Our advertised prices directly relate to the manufacturers change for any given shipment. We do not issue a credit in the case of a reduction in price, nor do we rebill an account in the case of an increase. I submitted an order, and did not receive an order confirmation, or I am having problems placing an order online? We apologize for any inconvenience that this situation may have caused you. Please tell us what error you received lindadecogal@aol.com when you submitted the order, so that we can look into the problem. If you call our customer service department at 866-666-2899 we will be happy to take the order for you. Is all of your merchandise brand new? Yes, all of our merchandise is brand new and factory sealed by the manufacturer, unless specified otherwise. |
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| Emery Enterprises 712 Grove st Hampton, VA 23664 United States of America Phone: 757-851-7883 Fax: 757-851-7883 © Copyright 2009 - Emery Enterprises Privacy Policy |
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